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Sponsorship Retention Associate

Centre: Teen Challenge Canada
Location: London, ON

Posted On: Thu, 23 Nov. 2023
Pay Rate: As Agreed
Hours: Full Time
Reporting To: Director of Marketing & Communications

Note: This is a full-time position directly reporting to the Director of Marketing; pay rate as agreed, based on experience, expertise, and applicable education.

POSITION SUMMARY
The primary responsibility of the Sponsorship Retention Associate, is to be the main point of contact for individuals who are seeking to support Teen Challenge on a monthly basis through the Sponsorship Program. Responsibilities include: answering inquiries and communicating applicable changes to sponsors, establishing and maintaining personal contact and relationships with both current and potential sponsors, liaise between local Centres, sponsors and local Development Officers, conducting research regarding sponsor retention.

For Qualifications and a detailed Job Description of this position, please Click Here

JOB RESPONSIBILITIES

  • Act as a liaison between local Centres, sponsors and local Development Officers, ensuring information is conveyed clearly and concisely as it pertains to sponsorship
  • Promote the efficacy of the existing sponsorship program by communicating vital statistics and database research to the Director of Marketing & Communications
  • Contact potential lapsed sponsors in order to ensure retention and overall sponsorship satisfaction
  • Act as a liaison between our sponsors and relevant department for all Teen Challenge Centres across Canada
  • Follow through with sponsors in a variety of ways including but not limited to thank you, change of status, and follow up calls
  • Identify and recommend strategy around communicating to and retaining sponsors across Canada
  • Clearly receive and transmit information by email, phone and in person
  • Identify and assess donor’s needs, in order to achieve overall donor satisfaction
  • Promote a culture of customer service that aligns with Teen Challenge’s mission, vision and core values

For Qualifications and a detailed Job Description of this position, please Click Here

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